The Healthcare domain can be tricky to establish your business in. The biggest threat being the trust factor amongst the users of your product or service. People often like to stick to a particular healthcare provider and prefer word of mouth recommendations when making a switch.
This has led to word-of-mouth being the sole channel of marketing for businesses for decades. Business representatives from pharmaceutical companies and secondary healthcare services collaborate with doctors and other medical practitioners to put in a good word about their product or service to their patients in exchange for a commission. While this works for most businesses, it is a slow process.
To quickly gain consumers and their trust, businesses are increasingly moving towards digital platforms such as Facebook, Instagram, etc. Amid the coronavirus pandemic, when most other forms of marketing have failed, the digital platforms are soaring higher than ever. Instagram marketing strategy has become the focal point of all marketing strategies.
If you are a healthcare brand looking for 360-degree marketing solutions for your business, we will convince you to completely rely on a healthcare marketing agency to do so. Read the seven reasons why –
Trust
As mentioned before, healthcare is a tricky domain to be in. Businesses run on trust. Medical practitioners understand the importance of trust. If a patient or their caregiver has had a bad experience, they will not only complain but also propagate their experience to their family and friends.
While the above is true for any business, when customers have a bad experience, they make it a point to share it with their near ones. However, the opposite is also very likely when it comes to healthcare businesses. People usually communicate about their good experiences too.
Hiring a marketing agency would ensure that good experiences are highlighted in the most dynamic ways, and the bad experiences are quickly resolved.
Expertise
As patients like to be treated by expert doctors, the same implies to marketing. With the experience of handling multiple accounts at any moment, agencies usually have experts in various marketing domains such as digital, social media, print, and so on.
Furthermore, marketing to patients or other stakeholders in the healthcare domain cannot be treated in the same way as in other sectors. Healthcare agencies, having worked in the domain, understand everything from the language that should be used to the designs that will best portray the message.
Patient Referrals
As mentioned above, word-of-mouth applies to every industry in the world, but it is more prevalent in the healthcare sector with doctors, dentists, optometrists, and other healthcare professionals. Patient referrals are extremely important to the healthcare industry.
Patients rarely question a good referral, they trust the advice given to them by their trusted medical professionals. Therefore, a major marketing challenge is not only to improve the outreach to prospective new patients, but also to other medical professionals.
Building strong relationships with referring practitioners is of utmost importance for healthcare businesses. Thus, hiring an agency that understands the value of patient referrals is paramount.
Any digital marketing agency or individual can focus on digital promotions, however, the essence is to focus on the experience rather than your product and service to generate organic referrals. This is only possible with the help of a healthcare agency.
Effective Communication
Every business domain has its language, its dos & don’ts. The same applies to the medical field. The marketing material used for software organizations cannot be modified and used for a healthcare organization.
Therefore hiring just any marketing agency does not solve the purpose. An agency with prior experience in the domain will have connections with physicians and other practitioners, which will benefit your business.
Compliance With Healthcare Norms
The medical industry is heavily regulated by laws and regulations. It has several different laws and compliance that practitioners must abide by. An agency that has never dealt with the plethora of laws of the field will most certainly default as a business, and you do not want that to happen to you.
On the contrary, a healthcare marketing agency has advanced knowledge and understanding of national and international laws. They also understand that violating or defaulting the laws will have serious consequences within the industry. You cannot afford to risk your hard-earned reputation due to the inexperience of a digital marketing agency in the healthcare industry.
Therefore, hiring a marketing agency that has worked in the healthcare field before to avoid the risk of violating any laws is preferred by most healthcare organizations.
Budget-Friendly
Although the medical industry might seem like an oozing mine to an outsider, people working within the domain know that it is far from true. Similar to any other industry, healthcare businesses such as clinics, hospitals, etc. function on strict budgets.
This necessitates the rational utilization of funds allocated to marketing by digital marketing companies. Owing to their experience and established contacts, healthcare agencies can work within any budget, drafting strategies based on tiniest budgets for your business.
Adapting Quickly To New Techniques
Every business, irrespective of the domain it operates in, is evolving rapidly. The same implies to healthcare businesses. This vitalizes the need to adapt rapidly to the changes.
For instance, with rapid technological advancements, operative techniques are becoming minimally invasive. If your practitioners hold expertise in such techniques, it provides an edge to your business compared to your competitors. The same fundamental applies to marketing.
An agency that holds expertise in digitally marketing healthcare organizations will give an edge to your business as it is at par with the evolution. However, opting for a marketer who does not have any prior experience can push your organization back with respect to your competitors.
Conclusion
Having gone through the article, it is evident that hiring an expert in healthcare marketing should be an obvious choice for businesses. Whether the agency has directly worked or handled healthcare clients previously, ensures a huge edge compared to agencies that have not dealt in the domain previously.
A solid digital marketing strategy is essential for increasing brand awareness, customers, and sales. SEO, for instance, has an impressive conversion rate of 14.6% while traditional print and mail methods have a low average comparative rate of 1.7%. By finding ways to improve your digital marketing strategy, you can better stand out against the competition and attract and convert your target customers.
Prioritize Authenticity
Almost 60% of customers are put off brands who post superficial and salesy content online. By making sure your content is authentic (rather than solely focused on selling), you can better attract and build trust with your target customers. For example, try posting informative, educational content that offers value to your readers. This way, you’ll build a reputation as an expert in your industry and you’ll be the first your audience thinks of when it’s time to buy. Even simply responding to your customers’ comments in a friendly, helpful, and timely manner works to build genuine relationships.
Use PPC Ads
PPC (pay-per-click) advertising is a cost-effective way to reach your target audience, explains Neon Ambition, an Austin PPC management company. With PPC ads, your business appears in front of your target customers at the exact moment they search for relevant keywords. Rather than wasting your budget on estimated impressions, PPC ads are paid for only if the user clicks through and generates traffic to your site. It gives you complete control over budget, ad placement, and targeting, so you can increase your chances of attracting high-quality visitors interested in your products or services to your site — where you can then convert them into paying customers. Although Microsoft Advertising and Facebook ads are popular platforms, Google ads are most useful for PPC campaigns due to the high volume of searches received.
Try Guest Blogging
Guest posting helps generate three times as many leads as paid search advertising. By inviting industry thought leaders to contribute to your site via blog posts or interviews, you can strengthen brand awareness and credibility. In addition to presenting your readers with interesting, engaging, and educational information, you’ll also likely receive backlinks on other websites, therefore improving your SEO ranking. Digital marketing plays a key role in business success. Authentic content, PPC ads, and guest blogging are powerful methods you can use to boost sales and take your business to the next level.
Employees are the main backbone for both small and large businesses. You can see an increase in productivity when employees are satisfied and happy about their work. So, one of the best ways to grow your business is keeping employees happy.
By making certain small changes, you can easily enhance the levels of office efficiency and productivity in your business by time management. It helps you in receiving more quality work in a short time as well as limit the time spent on unimportant tasks. We have listed eight important tips that will help you in getting the best efforts from your employees and also obtain maximum productivity.
1. Be Efficient
Think about how you are currently operating your business and check how you can change the way you are working. It is important to make long term and short term lists so as to prioritize tasks in a small-sized business.
Ask questions to yourself like- Is there is any way where staff members could organize their day to day tasks to accomplish their goals? Offer each of your staff members with a strategy and motivate them to make a list to do activities. Also, ensure the employees prioritize duties on time and complete tasks every day, which results in efficient working.
2. Reduce Distractions
One of the biggest productivity killers in the present scenario is social media. It is not possible to follow no phone policy but you can motivate employees to remain engaged and focused. You can allow them to take breaks once in two to three hours for better engagement.
Request your employees to switch off mobile phones. During break hours, they can check their phones and remain active in social media as they wish. This way, they will be more productive when they are at their desk.
3. Delegate
Though it is slightly risky, delegation is helpful for enhancing job satisfaction and morale of your staff. It is almost like giving additional responsibilities to your employees. It is recommended to give duties only to qualified employees who have a good track record, experience and success in your field. By giving tasks to employees who are skilled, you can remain in the peace of mind as they do the tasks as per your expectations.
4. Have The Right Equipment And Tools
It is important to offer the right equipment and tools to employees. This way, they can do their duties on time and efficiently. In the present scenario, there are a lot of advanced equipment and gadgets that help in doing work in quick time. For instance, when you do not have a printing device, the employees have to wait for long hours to print their paperwork. It affects your entire productivity.
High quality, modern equipment, and programs make an excellent difference to the workforce and also the way the company perceives. So, save effort and time by utilizing equipment like MFP that functions as scanner, fax machine, copier, and printer.
5. Set Realistic Goals And Provide Real-time Support
Most managers experience this issue, they will not have a clear or strong idea of whether their staff members are performing well or not. Help your staffs by offering some achievable goals. Give clear direction to employees and supervisors to assist clarify expectations. It helps in increasing your productivity and also they will have clear goals and clear focus.
6. Enhance Workplace Conditions
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The work environment should be comfortable with good furniture and interiors. A workspace that is comfortable should maintain temperature from 68 degrees to 70 degrees F that is between 20 and 21 C. If the workspace is too cold or too hot, it can distract the employees and affects their concentration. Due to this, the employees will be just walking with an electric fan or adjusting their coats around the office. It is necessary to make sure both the air conditioning and heating systems are in good working condition according to the relevant season.
7. Make Sure Employees Are Happy
If the workplace is stressful, you cannot expect good results. The employees who are continuously functioning under stressful situations are said to have levels of absenteeism and disengagement and be less productive. Remember, employees have to be happy. The company has to appreciate, value and respect on a personal level. It is called as gratification. It should never be missed when you want a productive workforce.
8. Practice Positive Strengths
Encourage ,motivate and reward. When your employees are performing well, tell them they are performing a good job and offer constructive criticism. Another important part is providing personal incentives when you find them doing the task perfectly. You can take them for dinner, a free coffee or offer a free holiday trip for performing tasks beyond their rules. It is recommended to share positiveness of employee to another so as to cultivate a feeling of fulfillment and also encourage others. When employees are motivated and given rewards for their hard work, they will start to put more productivity on their daily task list.
9. Get Employees Feedback
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Employees give feedback on a different angle, which you can think about and implement. When you ask their feedback, you can learn lot of things from their viewpoint. You would not even think about certain things but they would have expressed in form of feedback. It is best to discuss with employees who directly interact with clients. They will know more about client’s expectations. They tell clearly what can be done to improve workplace productivity.
10. Offer Training To Employees
It is necessary to update your employees with the latest tools and technologies for better productivity. As they learn new applications and programs and implement on own, you will find a lot of change in your productivity. It will also help in increasing your productivity at a great rate. Proper training leads to greater productivity and efficiency.
Hope you find these ideas helpful for increasing your workplace productivity. Encourage remote work? Do you want to increase productivity? Do you concentrate on engagement? Share your tips and suggestions in the comment box below!
Author Bio
Niall Kennedy is the Creative Director at ”Preferred training networks ”. He has over 20 years of experience in Professional Development Industry. He has published 4 business books – “All Aboard the Brain Train,” “Healthy Leadership,” “Errant Workplace Behaviours,” and “Hidden Observations”.
Making your small business stand out in a sea of larger companies is no small feat. Small companies, by definition, have a more modest marketing budget. This budget has to stretch considerably to make the brand’s voice heard.
There is no magical path to achieving the best marketing strategy. Any number of people in the business of marketing will tell you that an effective campaign is a combination of various methods and factors. At its very core, your marketing should present your business to the right customer base.
Fortunately, certain proven strategies give the most reward for your investment. These strategies have been used by small businesses, like yours, time and time again. Here are the best ways to leverage effective ads for your brand.
Build A Great Website
Most people are now moving towards buying online rather than having to face the hassle of visiting physical stores. Small businesses, in particular, can benefit from a well-designed website with thoughtful landing pages.
A good website not only showcases your brand but also works as a great way to capture new leads, provide relevant information to your customers, and drive people to your social media pages.
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Setting up a brand new website for your business is not too difficult. You will need to buy and register your domain name and sign up for web hosting. Use content management software (CMS) to manage your content and update it over time.
If you are still a bit jittery about creating your website, then do not hesitate to invest in a professional. They will be able to walk you through the many options available and should build you a beautiful and fully customised website.
Google My Business
A local business that targets local customers needs to rank high on Google My Business listing. It pulls data from several platforms under the Google umbrella including your Google Maps profile, Google reviews, Google Insights, and Google Analytics.
Google presents an advertised listing followed by Google My Business listings for local searches. Having a high ranking will get more eyes on your business, increasing your conversion rates. To rank high, optimize your business profile, collect Google reviews, and encourage citations.
Email Marketing
A majority of marketers report that the leads generated from email marketing campaigns are more than any other marketing channel. Small businesses thrive when they nurture their clients. Since most people do not make a transaction the first time they visit a business’s website, collecting leads is imperative for your success.
Your website needs to create an email marketing funnel that collects leads for you to nurture at a later date. This is when you offer something of value to your potential customer such that they are compelled to provide their information. This could be a coupon code, a discount, a free download, or a free trial.
Email marketing is a low cost, easy to automate, and has a global reach. You can segment your leads to get the maximum effect for future campaigns. This can be easily tracked and recalibrated depending on the results.
Google Ads
Engage with pay-per-click (PPC) advertising since you pay only when a customer clicks on your advertisement. Google Ads is one of the most popular PPC platforms. No matter where you are located, chances are that a majority of your customers use Google’s search engine. Harnessing its vast reach to place your business front and center can result in a huge pay-off.
Google uses keywords relevant to determine the rankings of ads on its search engine results. This is why you must conduct accurate keyword research. Another important aspect is to develop a compelling landing page when the ad is clicked. This landing page should tell the customer exactly what they need to know most directly.
Facebook Ads
Facebook ads are considered to be one of the more inexpensive marketing strategies and can target virtually any audience. Around two million small and medium businesses use Facebook ads to drive their sales.
Facebook ads offer advanced targeting where you can directly put your ad in front of the right demographic. You can target your ad based on age, gender, location, online behavior, interests, and more.
While it is pretty easy to run a Facebook ad, many newbies find that the ROI isn’t what they expected. Luckily, many third-party tools can help you run your campaign by tracking and analyzing its performance and providing actionable insights.
Instagram adsalso use the same targeting techniques like Facebook. This isn’t surprising since Facebook owns them. If your business is visually appealing, then consider using Instagram as a way to advertise your business.
Content Marketing
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Content marketing is no longer limited to blog posts. You should have a diverse range of pieces like videos, podcasts, and online courses. Your content should be valuable to the customer while staying relevant and consistent.
Content marketing is more of a long-term plan than something like Google Ads. It sets up your business to build a brand based on customer engagement. It consists of high-quality pieces that are optimized for SEO.
If you are just starting out on developing a content marketing strategy, then take the time to conduct the right research. A great strategy that never fails is to try to have your content answer what your audience needs.
Consistent content with regular and diverse uploads is key to garnering a broad audience. You can dabble in creating videos using a promo video maker for your brand and track the engagement you receive for the same across different platforms.
Drum Up Referrals
A key factor many small businesses tend to overlook is their existing customer base. Sure, they understand the importance of word-of-mouth advertising, but they fall short on leveraging their community to drive up sales.
Potential customers are going to trust existing customers over any message that a business puts out, no matter how compelling the ad. Use this dynamic by offering referral programs to your most loyal customers. They are now going to be incentivized to spread the word about your business.
The referral program can offer discounts, codes, gifts, or even free products. If the rewards from the program are working in your favor, then build a tier-system for your customers.
